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Avete acquistato un prodotto e subito dopo Vi accorgete che il prezzo riportato sullo scontrino e quindi fattoVi pagare, non corrisponde a quello indicato sul corrispondente cartellino dello scaffale. Nonostante abbiate contestato l\rquote 
accaduto immediatamente, Vi siete visti negare il Vs. diritto al rimborso della differenza. Spedite questa lettera al venditore, allegando copia dello scontrino.
\par NB: Le parti del testo in corsivo e/o vuote (___) sono da compilare e adattare, il testo con lo sfondo grigio va cancellato.
\par }\pard\plain \ql \li0\ri0\nowidctlpar\faauto\rin0\lin0\itap0 \fs24\lang1031\langfe255\cgrid\langnp1031\langfenp255 {\f27\fs21\lang1040\langfe255\langnp1040 
\par }\pard\plain \s1\ql \li0\ri0\keepn\nowidctlpar\faauto\outlinelevel0\rin0\lin0\itap0 \i\f27\fs22\lang1040\langfe255\cgrid\langnp1040\langfenp255 {\fs21 Nome e indirizzo
\par }{\fs21 consumatore/consumatrice}{
\par }\pard\plain \ql \li0\ri0\nowidctlpar\faauto\rin0\lin0\itap0 \fs24\lang1031\langfe255\cgrid\langnp1031\langfenp255 {\f27\fs21\lang1040\langfe255\langnp1040 
\par }{\lang1040\langfe255\langnp1040 
\par }\pard \ql \li5640\ri0\nowidctlpar\tx6348\faauto\rin0\lin5640\itap0 {\f27\fs21\lang1040\langfe255\langnp1040 Spettabile
\par (}{\i\f27\fs21\lang1040\langfe255\langnp1040 Nome e indirizzo negozio}{\f27\fs21\lang1040\langfe255\langnp1040 )}{\fs21\lang1040\langfe255\langnp1040 
\par }{\f27\fs21\lang1040\langfe255\langnp1040 Alla cortese attenzione del direttore
\par }\pard \qj \li5640\ri0\nowidctlpar\tx6348\tx12000\faauto\rin0\lin5640\itap0 {\f27\fs21\lang1040\langfe255\langnp1040 
\par }\pard \ql \li5640\ri0\nowidctlpar\faauto\rin0\lin5640\itap0 {\f27\fs21\lang1040\langfe255\langnp1040 p.c.
\par }\pard \ql \li5670\ri0\nowidctlpar\faauto\rin0\lin5670\itap0 {\fs21\lang1040\langfe255\loch\af27\langnp1040 \hich\af0\dbch\af0\loch\f27 Centro Tutela Consumatori Utenti}{\lang1040\langfe255\langnp1040 
\par }\pard \ql \li5640\ri0\nowidctlpar\tx6348\faauto\rin0\lin5640\itap0 {\f27\fs21\lang1040\langfe255\langnp1040 Via Dodiciville, 2
\par }\pard \ql \li5670\ri0\nowidctlpar\faauto\rin0\lin5670\itap0 {\fs21\lang1040\langfe255\loch\af27\langnp1040 \hich\af0\dbch\af0\loch\f27 39100 Bolzano}{\lang1040\langfe255\langnp1040 
\par }\pard \ql \li0\ri0\nowidctlpar\tx708\tx6360\faauto\rin0\lin0\itap0 {\b\f27\fs21\lang1040\langfe255\langnp1040 
\par }{\i\f27\fs21\lang1040\langfe255\langnp1040 Luogo e data
\par }{\b\f27\fs21\lang1040\langfe255\langnp1040 Raccomandata AR
\par }\pard \ql \li0\ri0\nowidctlpar\faauto\rin0\lin0\itap0 {\lang1040\langfe255\langnp1040 
\par 
\par }\pard \ql \li0\ri0\nowidctlpar\tx708\tx6360\faauto\rin0\lin0\itap0 {\b\f27\fs21\lang1040\langfe255\langnp1040 Oggetto: contestazione prezzo }{\b\i\f27\fs21\lang1040\langfe255\langnp1040 (specificare prodotto e marca es. caramelle)}{
\fs21\lang1040\langfe255\langnp1040 
\par }\pard \ql \li0\ri0\nowidctlpar\faauto\rin0\lin0\itap0 {\f27\fs21\lang1040\langfe255\langnp1040 
\par }{\lang1040\langfe255\langnp1040 
\par }\pard \qj \li0\ri0\nowidctlpar\faauto\rin0\lin0\itap0 {\f27\fs21\lang1040\langfe255\langnp1040 Spett.le (nome negozio),
\par }\pard \qj \li0\ri0\nowidctlpar\tx6495\faauto\rin0\lin0\itap0 {\f27\fs21\lang1040\langfe255\langnp1040 
\par }\pard \qj \fi30\li0\ri0\nowidctlpar\faauto\rin0\lin0\itap0 {\f27\fs21\lang1040\langfe255\langnp1040 la presente al fine di informarvi che in data \'85\'85 mi sono recata/o presso il Vs punto vendita per acquistare alcuni Vostri prodotti, tra cui }{
\i\f27\fs21\lang1040\langfe255\langnp1040 (indicare il prodotto il cui prezzo si contesta es. caramelle)}{\f27\fs21\lang1040\langfe255\langnp1040  .}{\fs21\lang1040\langfe255\langnp1040 
\par }\pard \qj \li0\ri0\nowidctlpar\faauto\rin0\lin0\itap0 {\f27\fs21\lang1040\langfe255\langnp1040 Il prezzo di vendita di tale prodotto indicato sul cartellino dello scaffale (}{\i\f27\fs21\lang1040\langfe255\langnp1040 oppure}{
\f27\fs21\lang1040\langfe255\langnp1040  riportato sul volantino pubblicitario/esposto in vetrina), era di \'80\'85.}{\fs21\lang1040\langfe255\langnp1040 
\par }\pard \ql \li0\ri0\nowidctlpar\faauto\rin0\lin0\itap0 {\f27\fs21\lang1040\langfe255\langnp1040 Successivamente al pagamento, avvenuto alla cassa, ho provveduto a controllare tutti i prodotti elencati sullo scontrino, nonch\'e9 i relativi prezzi.}{
\lang1040\langfe255\langnp1040 
\par }{\f27\fs21\lang1040\langfe255\langnp1040 Da ci\'f2 \'e8 emerso che il prezzo delle }{\i\f27\fs21\lang1040\langfe255\langnp1040 (es. caramelle}{\f27\fs21\lang1040\langfe255\langnp1040 
) segnato sullo scontrino e quindi fattomi pagare, non corrisponde a quello riportato sullo scaffale (}{\i\f27\fs21\lang1040\langfe255\langnp1040 oppure}{\f27\fs21\lang1040\langfe255\langnp1040  indicato sul materiale
 pubblicitario/esposto in vetrina); la differenza \'e8 pari a \'80\'85.}{\lang1040\langfe255\langnp1040 
\par }\pard \qj \li0\ri0\nowidctlpar\faauto\rin0\lin0\itap0 {\f27\fs21\lang1040\langfe255\langnp1040 
\par Vi ho immediatamente contestato quanto accaduto, chiedendovi contestualmente il rimborso della differenza, senza per\'f2 ottenere alcunch\'e9.}{\fs21\lang1040\langfe255\langnp1040 
\par }{\f27\fs21\lang1040\langfe255\langnp1040 
\par Tutto ci\'f2 premesso Vi intimo, in base al combinato disposto di cui agli artt. 1336 c.c. e art.14 D. Lgs. n. 114/98 a voler controllare e nel caso attivarvi, affinch\'e9 tutti i prezzi esposti sugli scaffali (}{\i\f27\fs21\lang1040\langfe255\langnp1040 
oppure}{\f27\fs21\lang1040\langfe255\langnp1040  indicati sul volantino pubblicitario/esposti in vetrina) corrispondano a quelli poi praticati alla cassa, con conseguente Vostro obbligo a rimborsarmi quanto pagato in eccedenza.}{
\fs21\lang1040\langfe255\langnp1040 
\par }\pard \qj \li0\ri0\nowidctlpar\tx6495\faauto\rin0\lin0\itap0 {\f27\fs21\lang1040\langfe255\langnp1040 
\par In mancanza di un Vostro preciso rispetto di quanto previsto dalle normative soprammenzionate, Vi faccio fin d\rquote ora presente che sar\'f2 costretta a darne adeguato risalto a mezzo stampa e a far valere i miei diritti nelle opportune sedi.}{
\fs21\lang1040\langfe255\langnp1040 
\par }{\f27\fs21\lang1040\langfe255\langnp1040 
\par }\pard \ql \li0\ri0\nowidctlpar\faauto\rin0\lin0\itap0 {\fs21\lang1040\langfe255\loch\af27\langnp1040 \hich\af0\dbch\af0\loch\f27 In attesa di un Vostro riscontro entro 3 giorni dalla presente,}{\lang1040\langfe255\langnp1040 
\par }{\fs21\lang1040\langfe255\loch\af27\langnp1040 \hich\af0\dbch\af0\loch\f27 Vi porgo distinti saluti.}{\lang1040\langfe255\langnp1040 
\par }\pard \ql \li0\ri0\nowidctlpar\tx6495\faauto\rin0\lin0\itap0 {\f27\fs21\lang1040\langfe255\langnp1040 
\par }\pard \ql \fi708\li4956\ri0\nowidctlpar\faauto\rin0\lin4956\itap0 {\i\f27\fs21\lang1040\langfe255\langnp1040 (firma)
\par }\pard \ql \li0\ri0\nowidctlpar\tx6495\faauto\rin0\lin0\itap0 {\f27\fs21\lang1040\langfe255\langnp1040 
\par }\pard \ql \li0\ri0\nowidctlpar\faauto\rin0\lin0\itap0 {\lang1040\langfe255\langnp1040 
\par }{\f27\fs21\lang1040\langfe255\langnp1040 Allegati:
\par {\pntext\pard\plain\f27\fs21\lang1040\langfe255\langnp1040\langfenp255 \hich\af27\dbch\af0\loch\f27 1.\tab}}\pard \ql \fi-360\li720\ri0\nowidctlpar{\*\pn \pnlvlbody\ilvl0\ls1\pnrnot0\pndec\pnstart1\pnindent360\pnsp120\pnhang{\pntxta .}}
\faauto\ls1\rin0\lin720\itap0 {\f27\fs21\lang1040\langfe255\langnp1040 copia scontrino n. ..di data\'85.
\par {\pntext\pard\plain\f27\fs21\lang1040\langfe255\langnp1040\langfenp255 \hich\af27\dbch\af0\loch\f27 2.\tab}}\pard \ql \fi-360\li720\ri0\nowidctlpar{\*\pn \pnlvlbody\ilvl0\ls1\pnrnot0\pndec\pnstart1\pnindent360\pnsp120\pnhang{\pntxta .}}
\faauto\ls1\rin0\lin720\itap0 {\f27\fs21\lang1040\langfe255\langnp1040 ev. copia volantino pubblicitario
\par }\pard \ql \li0\ri0\nowidctlpar\faauto\rin0\lin0\itap0 {\f27\fs21\lang1040\langfe255\langnp1040 
\par }}